aliera: (Default)
Firstly - it would seem that the spate of random Russians friending people are actually Russian bots; there are no ascertained links between the bots and hackers (as *yet*), but it would be probably wise to investigate these sudden bouts of friendships...
(I am safe... My journal is neither popular nor interesting, but there are some lovely people on my FList that keep journals falling in both categories).

This is by no means a slur on the gazillions of lovely bilingual Russian people on LJ, of course. :)

On the work front... Happy, but very very tired.
I don't seem to have reacquired the knack of balancing work and home life as yet, so I am kind of always behind on personal stuff at the moment. Sounds familiar, doesn't it...
So if I don't comment etc please don't take it personally - I still care as much as I always did, but I am just sleep deprived at the moment.

I do have a couple of funny offerings, though...........:)

"I bought this laptop a week ago, and all of a sudden the PSU won't charge the battery!!!!"
"Err... See this? Says 'Sony' and '5 Volts'?? That's your PSP charger..."
"Oh, right..."

"Look at my laptop!! It's only a month old!!! Look at the state of the screen!!!! I was working on it, and the screen just BLEW UP!!!!!"
"See here? That's where you dropped something on the screen (either side of it) or you bumped into something... Follow the cracks, you'll see the impact mark..."

There's more, but I don't have the strength... Running the Clinic is turning into an eye opener for Joe Bloggs' general stupidity (yes, I do know how elitist and wrong that sounds. All true though).
Also, I am not a blooming mind reader...... I cannot heal by the power of mind alone a random computer, unknown make and model and unknown problem. And location (somewhere on the planet, of course, but not in my vicinity). Adding that you don't understand computers doesn't help either. Sorry about that, I have missed a few telepathy classes.

Also also - one of my guys declared his state of gayness to me today, I think sort of testing the waters (probably because there was an implicit "You will not like me now" expectation on his part). I said - yes, and.............???
He's a very bright young kid, and I wish I could spend more time at the store I am based at right now to convince him that being gay (or bisexual or purple with small dots) will not make people instantly dislike you and move away...

That would be the other bit of news - looks like I will be moved somewhere else in a week. Not confirmed yet though.

Users. :)

Sep. 5th, 2008 06:28 pm
aliera: (Default)
One of the perks of the new job is that I get to hang out with the technics - closet geek that I am, it nurtures my endless fascination with all things mechanical, and I get to solve puzzles. :)

But - the highlight of my training so far has been helping with customer services, and I have already collected some priceless gems...

"My laptop is dead."
I think you'll find that batteries need recharging every now and then.

"My laptop is dead, only bought it a week ago, I want another one."
Downloading dodgy programs from dodgy sites so you can watch pirated films is NOT conducive to your machine's health. We'll fix it, you pay us and off you go.

"My laptop is dead, don't know what happened..."
You downloaded porn, that's what happened... And have you ever heard of something called antivirus programs??

"The screen on my laptop is dead, I have tried EVERYTHING, nothing worked."
Let me introduce you to something called a hard reboot... Fair enough, until two weeks ago I didn't know you need to take the battery out either. What can I say, I love feeling clever...:)

And so on...

The big hit in the "I can't make this work, it MUST be broken" is the wireless router. I have no idea how hard/easy is to configure one (I have a wired one - my beloved Fish - that has been quietly doing its thing for years), but I do get the feeling that people have a tendency to bite more than they can chew. I have seen it countless times in the photography world - Joe Bloggs (because, sorry sorry sorry guys but it is always blokes...) decides that the only way to improve his photography and get him on the way to be rich and famous is to buy the most expensive camera outfit he can afford. Only to find out that even the 2.8, aspherical, DX and golden plated lens won't produce masterpieces after all. And the camera body has FAR too many menus and sub menus, and where are the little pictures on the dial to tell you which mode to use??

I guess it's human nature... I also believe that we (as in retailer and advertisers) make people believe that a)it's EASY, dontcherknow, b)the more money you spend the better your experience will be, and c)if you don't have the latest kit the other kids will make fun of you.

I spend my time talking to people and finding out what it is they really need. I remember fondly the time when I managed to delete core files two machines ago (it was Windows 98, THANK GOD, a friend introduced me to system restore), and when HTML sounded like a rude acronym.
I have been there... I wish I had had a cool tech person to talk to (I didn't know you at the time, Ash...), so now I try my best to help.
I even explained to somebody that email it's not something that 'comes with the machine'... I set up an account on googlemail for him and showed him how to log on and retrieve his mail. :)

Apart from that - I don't think my tomatoes will ever, ever EVER ripen... I have plenty, they are all green and it just won't stop raining.

Oh, and last night there was a tawny owl in my garden. I guess he's after the mice the Boys have been stalking all summer.:)

And also also - I *still* haven't succumbed to the iMac call (we have a lovely Apple shop-in-shop thing). Don't know how long I'll be able to resist, Apple computers have BAGS of style............!

December 2010



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